Interstate movers of household goods and personal effects in the United States have three main compliance requirements to which they must adhere:

• They must provide their customers with an arbitration service to resolve certain disputes
• They must designate process agents in all 50 states so they can receive legal documents (BOC-3)
• They must publish a tariff

IAM can connect your company with each of these compliance services so your company can focus on what it does best – provide the best possible moving service for your customers.

Learn more about these services below:

• Arbitration: IAM Dispute Settlement Program for Household Goods
• Process Agent (BOC-3): Learn How to Designate Process Agents for Your Company