IAM Issue Resolution System

Member Companies rely on IAM to provide them with tools to make business easier. Trade issues cause significant friction for members and limit energy that could be directed toward optimizing their business. 

Members should now submit all trade issues such as unpaid invoice(s), IAM Code of Ethics complaints, operational complaints, or companies misusing the IAM name or trademark through the IAM Issue Resolution System (IIRS).  


Learn how to access the system and file a complaint by taking the brief IAM Issue Resolution System Training Course.

The IAM Issue Resolution System is also a foundational component of the IAMTrusted Moving Company (“ITMC”)program, which sets a higher standard for movers worldwide. Learn more about the IAMTrusted Moving Company program.

Learn More About This Important Program