ePortal Newsletter: May 10, 2023

May 10, 2023

In this Issue:

  • Your May/June 2023 Issue of the Portal Magazine Is Now Available
  • Charge Complaint Refunds Hit $1 Million
  • IAM Annual Meeting: Early Bird Rates Set to Fly Away
  • Top Six News Stories You Might Have Missed
  • Marketing Masterclass: Innovative marketing tactics to skyrocket your moving business in 2023
  • Stand Out from the Rest as an IAMTrusted Moving Company
  • IAM Attends EURA and the Young Movers Conference
  • ALAN Opens Nominations For 2023 Humanitarian Logistics Awards
  • Mover Looking to Hire 7000 Employees
  • Stop the Spread of Invasive Pests in Sea Containers – Clean Staging/Packing Area
  • Upcoming Industry Events
  • IAM Membership Updates

Your May/June 2023 Issue of the Portal Magazine Is Now Available

Your May/June 2023 issue of the Portal magazine is now online. This issue contains two feature stories: The Critical Role of Volunteer Leaders in IAM, and The Impact of the Innovative Industry Training Program Scholarship. The first feature recognizes the immense value of our volunteer leaders' experience, dedication, and deep industry knowledge, and provides a forum for those leaders to  demonstrate how every member can get involved and make a difference in shaping the future of IAM.

The second story features interviews with members who were awarded scholarships through IAM's new Industry Training Program (ITP). They detail their experiences with the program, what courses they completed, why they selected them, and provide advice for others who haven’t yet applied for scholarship awards through the ITP.

Charge Complaint Refunds Hit $1 Million

More than $1 million in disputed charges have now been waived or refunded through the Charge Compliant process established by the Ocean Shipping Reform Act of 2022 (OSRA) and administered by the Federal Maritime Commission.


The milestone of $1,045,953 in waived or refunded fees was reached on May 1st, slightly more than 10 months after OSRA became law.

Read More

IAM Annual Meeting: Early Bird Rates Set to Fly Away

Don't forget! The Early Bird rate for the IAM Annual Meeting & Expo in Toronto, Canada, ends soon for Core and Value members. Register before May 12 to receive the discounted rate and reserve your hotel room through the IAM room block.


Here is what you can do right now

Key Dates

  • May 12 – Early Bird Deadline, YP Discount Ends
  • Sept. 14 – Last Day to Receive Discounted Rate at Host Hotels
  • Sept. 15 – Last Day to Cancel Registration
  • Sept. 19 – Last Day to Enter Raffle for VIP Experience

Top Six News Stories You Might Have Missed

Marketing Masterclass: Innovative marketing tactics to skyrocket your moving business in 2023

Discover the latest trends and cutting-edge strategies that will transform the way you market your moving company, driving customer acquisition and boosting conversions. Our panel of industry-leading experts will delve into the power of branding, website optimization, local visibility on Google Maps, strategic partnerships, influencer marketing, conversion-focused web design, and the art of turning satisfied clients into brand ambassadors. Don't miss this opportunity to learn from the best and elevate your moving business to new heights in 2023.

Register Now!

Stand Out from the Rest as an IAMTrusted Moving Company

Stand out with the IAMTrusted Moving Company (ITMC) designation. Backed by a strict adherence to the IAM Code of Ethics and powered by the IAM Issue Resolution System, this innovative program assures prompt and fair resolution of issues raised against any company who has the badge on the IAM Mobility Exchange (IAMX). The first phase of this initiative deals with member-to-member issues and this will build the foundation for a future phase focused on moving customers.

This is needed more than ever as rogue operators continue to scam unsuspecting customers. See the recent articles on moving scams in the US below.

IAM Attends EURA and the Young Movers Conference

The industry calendar has been packed the last few months and it isn’t letting up. In late April, the International Association of Movers was represented at the EURA Conference by IAM President, Chuck White, where he spoke as a part of a panel highlighting the progress of the Coalition for Greener Mobility. Last week, IAM’s Julia O’Connor and Matthieu Odijk attended the Young Movers Conference on behalf of the Association to learn more about the future of moving in Europe.

ALAN Opens Nominations For 2023 Humanitarian Logistics Awards

Annual Awards Honor Extraordinary Supply Chain Relief Efforts

The American Logistics Aid Network (ALAN) has officially opened nominations for its seventh annual Humanitarian Logistics Awards, and it’s asking for your help in identifying some of this year’s most deserving honorees.

“Many don’t realize how great a role the commercial supply chain community plays in facilitating and supporting humanitarian relief efforts,” said ALAN Executive Director Kathy Fulton. “These awards were created to shine a light on that generosity and to honor our industry’s most selfless companies and individuals. While ALAN works closely with a lot of these organizations to aid disaster relief efforts, there are still many others that we won’t be made aware of – and able to honor – unless someone takes the time to nominate them.”

Nominate someone today!

Mover Looking to Hire 7000 Employees

The busy moving season is here and TWO MEN AND A TRUCK franchise teams nationwide are looking to hire for all different positions. Chief Talent Office Sara Bennett joined Varney & Co. to discuss their ramped up hiring efforts and how they're looking to fill these open positions.

Watch the Video

Stop the Spread of Invasive Pests in Sea Containers – Clean Staging/Packing Area

Have you considered the location of the packing area? Wherever possible, ensure that the cargo staging and packing area are free from plants and visible pests. Containers placed on grassy areas or mud may be more vulnerable to contamination. Thank you to the TT Club for sharing a video to raise awareness of this issue. For more information or to share your company’s best practices, please contact Angela DeConti.

Portal Magazine

In every issue of the Portal, we invite our authors to share their experiences, success stories, learning experiences, and vision with others in the moving and forwarding industry. In addition to our regular columns, feature articles for each issue are united by a central theme.


Submit your story today for the upcoming edition of the Portal Magazine. Contact Portal Editor Will Kohudic if you have any questions or want to send him your article.

Upcoming Industry Events

Is your calendar up to date? See IAM's Events Calendar to stay abreast of the various conferences and industry meetings. Want to add an event? Contact IAM's Carl Weaver.

IAM Membership Updates


Member News

Gosselin enters into joint-venture with leading office-moving company Transmoove in Vilvoorde, Belgium

Gosselin acquires the two warehouses in Vilvoorde near Brussels as well as 50% of the shares of operating companies Transmoove and NNOF from the current shareholder Vebego. The remaining 50% of the shares of the operating companies are acquired by the current management team under the lead of Christophe Pierre.


"With this acquisition, we will be able to further diversify our service offering with the office moving, office design and furniture refurbishing business. We are impressed by the value proposition of NNOF and Transmoove, the competence and the dynamic of the teams as well as the purpose-built infrastructure", says Marc Smet, CEO of the Gosselin Group.

Read More

Forbes Profiles IAM Hall of Honor Member

Despite the rising digitalization of data, Crown Worldwide’s Jim Thompson has built up a very profitable business in storing documents.

Almost half a century after the phrase “paperless society” was coined, the world is generating more paper than ever—and that’s proving a boon for Hong Kong-based billionaire Jim Thompson. Now 83, Thompson has diversified his Crown Worldwide Group far beyond its core business of relocations, and has found a very profitable, if somewhat surprising, niche with an age-old service, storing documents.

Read More

Global International Relocation appoints chief happiness officer

Global International Relocation, based in Portugal, has appointed Chief Happiness Officer, Fábio Pina, to oversee a team of HR professionals who manage the wellbeing of all employees and their emotional bond with the company. Fábio is no stranger to keeping employees happy, having held a number of similar positions since starting his career in 2017.

Read More

Asian Tigers Japan celebrates 25 years

From LinkedIn:


Asian Tigers Japan has been providing international moving services for 25 years. As they celebrate this milestone, they express our gratitude to our valued clients and remain committed to delivering a seamless and comfortable moving experience.

Steve Yacko Joins Mesa Moving & Storage as Senior Vice President, Operations

From LinkedIn:


Mesa Moving & Storage is pleased to announce the addition of relocation and transportation industry veteran, Steve Yacko, in the newly created role of Senior Vice President, Operations. In this capacity, Steve will oversee Mesa’s Long-Distance Operations, Safety, Fleet Management, Driver Recruiting, and all branch operational activities. With over 30 years of experience in Operations with multiple carriers, Yacko's background will further Mesa’s companywide commitment of providing an exceptional customer experience through operational excellence.

Christ Logistik Takes Over Schmid & Kahlert GmbH & Co KG

Effective May 1, Andreas Christ Spedition und Möbeltransport GmbH has taken over business operations of the “Speditions- und Lagerhausgesellschaft Schmid & Kahlert GmbH & Co KG” at the Wiesbaden location.

The long-standing forwarding company focuses on national moves as well as global moving logistics, including office and project moves across Germany. The company also has extensive warehouse space. This comprehensive portfolio will allow Christ to further expand its customer base within the region and beyond.

In addition to all of the company's customers, Christ Logistik will also be taking over employees, vehicle fleet, and company properties with office and warehouse space. The planned comprehensive renovation of the office and warehouse areas is scheduled to be completed by early 2024.

JK Community Farm set to host Plant-a-Thon

The JK Community Farm is conducting its 5th annual Plant-A-Thon. Individuals and teams kick off the growing season by planting nearly 30,000 seedlings that will provide 100,000 nutrient-dense meals for families in need. In addition, the event will help raise funds to support the nonprofit farm’s work. Food trucks, music and vendors will be on site for a fun filled day of giving back and food education. The nonprofit farm provides chemical-free, healthy produce and protein to those struggling with food insecurity in the region. The farm donates the food it grows to nonprofit partners, including Loudoun Hunger Relief, Food for Others, Arlington Food Assistance Center, and DC Central Kitchen.


This season, JK Community Farm will reach ONE MILLION pounds donated to their food pantry partners!


Learn More