After Your Move
After your move, review the manifest and make sure you have received everything you shipped and that your belongings are in the same condition as when they were picked up at your origin. In addition, if your movers ask for your input via some sort of survey, it is important to give them feedback. This is how they know whether you are satisfied and can direct them to ways to improve their businesses.
If things go Wrong
In addition, check to see if your moving company is a member of any of these associations, which sometimes can exert some influence in helping customers.