Notice of IAM's Ability to Assist Customers

Unfortunately, IAM by way of its Charter, By-Laws and limited resources has no responsibility or control over its individual members. As a result, we are powerless to assist you other than providing information or recommendations on how you might proceed. In terms of options, you can contact the relevant governmental entity in the country in which this company is located that retains oversight over the international transit of household goods and personal effects. If there is an established trade association in that country, they likely will have greater capacity than IAM to provide guidance and assistance on how to proceed. Otherwise, you may want to contact an attorney in that country who may be able to pursue the case there.