eGov/Mil Newsletter: April 6, 2018
In this Issue:
- IAM Holds Successful DOD European Workshop
- USTC Spring Personal Property Forum (PPF) Summary
- More on the Newly Proposed DPS Prototype
- Here’s why a ‘perfect storm’ may greet movers during this year’s peak PCS season
- Air Force Identifies Eight Special Interest Areas for 2018 Peak Season
- DOD & Government Personal Property News & Notes
- FMC Orders Carriers to Disclose Demurrage Practices
- REST Bill Would Modify HOS to Allow Drivers One Three-Hour Break Per Shift
- ELD Mandate Law Enforcement Grace Period Is Over
On March 21-22, 2018 IAM sponsored a very successful revival of the Department of Defense’s Personal Property European Workshop. Over 130 participants enjoyed a day and a half of lively discussion between industry and DOD attendees.
COL Ralph Lounsbrough, U.S. Transportation Command’s (USTC) Director of Personal Property attended the meeting along with almost 40 other DOD civilians working in Transportation Offices throughout Europe.
Myriad issues were covered during the Workshop, including:
- the consolidation of the Personal Property Program at USTC
- the new Personal Property Prototype system scheduled to rollout June 1
- inspection of knockdown liftvans in Europe
- the change in processing of customs documents/paperwork for alcohol in personal property shipments by agents vs. the Air Force Consolidated Personal Property Shipping Office (CPPSO)
- processing of shipments converted to member’s expense
- customs issues
- invoice payment processing
- Open Seasons – past & future
- International Tender updates
- the need for a Transit Times review
- the need for an update to the European linehaul tables
The attendees also heard from a number of panels made up of individuals from European Agents, Transportation Service Providers (TSP), and WKFS. Specific questions/issues were also raised by personnel from WKAS and the Navy PPSOs from through Europe.
The attendees shared both meeting time and opportunities for social networking. This seemed to allow for greater open dialog and information sharing.
IAM had three organizations that stepped forward to act as sponsors for the Workshop. IAM would like to formally thank GovLog (Government Logistics), The Pasha Group and US Bank for their sponsorship of the event. The event would not have been possible without their support.
The feedback following the Workshop has been quite positive. IAM is already working with DOD on planning a 2019 version of the Workshop. IAM appreciates the individuals that took a leap of faith to attend this year’s meeting and we look forward to even wider participation in 2019.
IAM would like to thank National Forwarding Co., Inc. for allowing us to use their excellent summary of the USTC Spring Personal Property Forum (PPF) that was published in their March 2018 newsletter:
REPORT ON THE 2018 SPRING PERSONAL PROPERTY FORUM
MARCH 13, 2018
By Michael Wilson, Director DoD Programs
The PPF had a different format which included a typical morning meeting followed by afternoon breakout sessions. A copy of the slides can be found here. The highlight of the meeting was the introduction of the Defense Digital Services (DDS) Team who was present to brief on their ongoing development of the Personal Property Prototype. The DDS Team gave an impressive presentation and displayed a knowledge and understanding of the industry that exceeded expectation.
A summary of the meeting follows.
COL. Ralph A. Lounsbrough
Chief, Defense Personal Property Program
Colonel Lounsbrough welcomed the group and briefly discussed the changes within the DP3 Program since the Fall PPF.
• The calendar year 2017 saw 81 new entrants within the program through two open seasons. Col Lounsbrough is hopeful that USTC’s efforts to address capacity concerns within specific markets will make for fewer blackouts and an overall smoother Peak Season. Note, all sought states were able to add new entrants with the exception of Montana.
• The move.mil website redesign has been completed. While the old move.mil will remain available, Col Lounsbrough is hopeful that the customer’s experience with the new website is improved through the new website layout.
• Col Lounsbrough also gave a brief overview regarding the elephant in the room, the Defense Digital Services (DDS) team who would be heavily involved in the day’s agenda. DDS has been brought in to create a Personal Property Prototype as an eventual replacement for DPS. DDS is currently nine months into the project and are working to build a minimally viable product that will be ready for pilot on June 1, 2018.
Address by Special Guest Lieutenant Gen John J. Broadmeadow, USTRANSCOM Deputy Commander
At the Fall PPF, General Darren McDew, USTRANSCOM Commander, was in attendance and challenged everyone in the audience to raise their standards for the benefit of our men and women in uniform. The General wanted to again attend the PPF but was unable to. However, the audience was fortunate to have LtGen Broadmeadow take time out of his busy day to address the audience.
LtGen Broadmeadow’s message sought an open mind from audience members regarding the Personal Property Prototype. He acknowledged the challenging timeframe for the pilot of the prototype but asked the audience to work with key personnel and allow the opportunity to address concerns. The industry was also advised that they would be engaged and afforded face-to-face time with the developers for the prototype so that they could be involved in the development. Despite the concerns with the June 1st pilot, LtGen Broadmeadow was very clear in stating they would be moving forward.
Lt Col Todd M. Jensen, USTC
Chief of DP3 Operations
Lt Col Jensen presented slides centered around peak season preparation and the USTC focus on program improvement efforts focused on best commercial practices. Currently, effort is being made to improve the customer’s experience with the move.mil improvements, focus on PPSO counselling and an increased quality assurance presence for the customer during their move. LTC Jensen wants to create a ‘warm handoff culture’ where the customer is passed from the PPSO to the TSP ready to have a successful move.
Lauryn Fantano and Elliott Wilkes, Defense Digital Services (DDS)
Personal Property Prototype
The morning session concluded with an introduction to DDS. Lauryn and Elliott provided the audience with slides displaying what the system currently looks like for the member. At the time of the meeting, a tremendous amount of planning was still underway and much of the content provided was identified as “pre-decisional”. DDS staff has been actively engaged with USTC and JPPSO staff trying to gather a quick but thorough understanding of DPS and how it is being used today. In the near future, DDS staff does plan to be traveling to meet with industry to further their understanding on how the TSP community uses DPS.
Most of the details provided regarding the prototype were reported upon in the February NFC Newsletter. Below are the key prototype details we currently have been made aware of with new information being bolded and highlighted.
The prototype will launch June 1 with 2,000-8,000 shipments being sought to run outside of DPS through September 30.
• Only domestic household goods shipments moving in and between selected GBLOCs will be included. Shipments requiring SIT will be targeted. The prototype will not include Volume Moves, DPM, NTS, or Local Moves. At the PPF we were informed short-fuse shipments will not be a part of the prototype’s initial pilot and will be introduced down the road.
• The GBLOCs included are JPPSO-SC, San Antonio (HAFC), JPPSO-NC, Colorado Springs (KKFA) and JPPSO-SW, San Diego (LKNQ).
• High volume channels moving between and in each GBLOC will be selected.
• Based upon shipment selection criteria, eligible shipments will be directed to the prototype.
• Shipments will still be booked in DPS in channels that are being selected for the prototype.
• Up to 200 TSPs will be invited to participate and will be divided into four quality bands based upon their BVS in the channels selected for participation. The top 50 TSPs in each quartile will be invited to participate in the pilot of the prototype.
• TSPs invited will be required to either opt in or opt out of the prototype.
• TSPs participating must meet the MPS standard, have rates on file in the selected channels, and must not have blacked out more than 50% of the dates for those channels during the period June 1, 2017 to September 30, 2017.
• Until the API is fully functional, the prototype will have a basic web interface for TSPs to use. Third-party vendors will be able to provide an interface to the API for TSPs needing such technical support.
• TSPs participating in the prototype may also continue participating in DPS.
• Shipments will be distributed to participants in the prototype independently from DPS following the same methodology.
• Blackouts will be allowed in the prototype but TSPs may not blackout the prototype and keep those same channels open in DPS.
• The prototype is being developed to be cloud-based and agile for optimal updating capabilities. One of the major challenges with the DPS system has been dealing with system updates and routine maintenance which required a DPS outage to be performed. The prototype’s agile development will allow for changes to be made without taking the system down.
The slides presented were screens that would be encountered by the shipper during the registration process of their shipment. The screen shots provided were fresh looking and straight forward with the most fitting comparison being “TurboTax-like”. Both Lauren and Elliott were engaging and impressive in what they have learned very quickly of the industry but could not offer a tremendous amount of detail regarding how the prototype would work for the TSPs because they are still in an information gathering and development process.
In the afternoon breakout session, the audience was introduced to more of the DDS staff, as well as the TrussWorks Team that will be assisting through the development of the prototype. TrussWorks is a company out of San Francisco that has assisted with other government work in the past, most notably the rebuilding of healthcare.gov following the problems the site experienced after its October 1st launch in 2013.
Additional Topics Discussed
We were advised DPS will be kept in sustainment mode through the development of the prototype. The Claims Module will, however, continue through testing mode. Speculation is that the Claims Module or something very similar will potentially exist within the prototype. Sunsetting of DPS is expected to occur within 18-24 months.
We were informed during the PPF that www.sddc.army.mil will be combined with move.mil; however, a timeline for this change has not been announced.
A reminder was provided to industry that SIT at Origin should only be utilized if it is for the convenience of the customer.
It was advised DPS does not have the ability to start and stop a blackout on the same day. We also know DPS will consider pack and pickup dates in determining availability.
Reweighs continue to receive a lot of attention within the industry. Failure to perform a requested reweigh can have significant negative financial impact on the service member. Industry is asked to focus on decreasing failed reweighs.
Overall, the Spring PPF was very insightful and engaging. There is undoubtedly an appreciation from the Industry for the addressing of the major concerns and limitations in the DP3 Program that we have experienced over the course of the last decade. However, many questions do exist regarding the new system and whether Industry will be asked to play a more active role with its development. We remain hopeful moving forward that Industry will be engaged throughout the remainder of the building of the prototype so the same DPS pitfalls do not plague the prototype.
Sources: National Forwarding Co., Inc.
IAM continues to dialog with U.S. Transportation Command (USTC) regarding their plan to rollout a new Personal Property Prototype system during the 2018 Peak Season.
USTC has agreed to hold weekly teleconferences with IAM and the other moving associations to dialog, update and answer questions as we move toward their proposed June 1, 2018.
USTRANSCOM continues to believe that they were making significant progress in the development of the Prototype and are still pointing at a June 1 start date at this time.
The next in-person update will be provided by USTC and the Defense Digital Services (DDS) at the American Moving & Storage Association (AMSA) April 8-10.
IAM has also been told that specific details on the proposed Application Programming Interface (API)/ “Two-way Interface” will shortly be made available to industry for review and comment.
As more information becomes available it will be shared with the membership.
Sources: USTC & IAM
Here’s why a ‘perfect storm’ may greet movers during this year’s peak PCS season
As the busy military moving season nears, some experts are concerned that issues in the moving industry, and stiff competition for trucks and movers, may combine to create a “perfect storm” for service members making permanent change-of-station moves.
Positive trends in the economy and the housing market may stretch an already limited industry capacity. A possible increase in commercial-sector moves could compete with military moves, experts warned, making all-too-common PCS problems — driver shortages, for instance — even worse.
The Air Force Personal Property Activity, in consultation with the three Air Force JPPSOs, has released their list of Special Interest Areas for 2018 Peak Season.
Transportation Service Providers should review these “interest areas” very closely and share this information with their agents.
The interest areas typically highlight the issues that the Air Force JPPSOs feel are in need of improvement by the industry and that they will focus their Quality Assurance actions on.
TSPs should ensure they are enacting operating procedures to comply with these interest areas.
Sources: AFPPA & IAM
DOD What’s new
IT-18 Change 1 – Posted 4-3-18
IT-17 State GBLOC Item 500 Table – Change 3 – Effective 4-1-18
IT-18 State GBLOC Item 500 Table – Change 1 – Posted 3-5-18
New Household Goods Rate Offers Now Available in TMSS
New rate offers are now available in the Transportation Management Services Solution (TMSS) system for Household Goods shipments with a move date between May 1, 2018 and October 31, 2018. To view the new rate offers, log in to TMSS and enter a Move Date between May 1, 2018 and October 31, 2018 on the Household Goods Query page.
The Unified Carrier Registration had been delayed. Now USTRANCSOM has determined that TSP’s must complete the UCR registration no later than until April 5, 2018. Review the UCR’s rules and requirements at https://www.ucr.in.gov to ensure you’re registered as required.
Regionalization Update for April 1
- CNNQ assumes responsibility of Fort Stewart, GA (CHAT) BGAC assumes responsibility of Fort Knox, KY (FAAM)
- Rota Spain (UNNL) assumes responsibility of Lisbon, Portugal (ULNC)
- Yokosuka, Japan (QENQ) assumes responsibility of Singapore from MLNQ
Receive SDDC Personal Property Updates by email
IAM has offered industry news updates by email for about three years. Now you can receive personal property updates from the U.S. Army's Surface Deployment and Distribution Command in your email. Sign up at IAM's website now. Alternately, if you just want the regular RSS feed, you can have that as well. Contact Carl Weaver.
IAM Military News and Resources Page
The IAM Military News and Resources page provides military-based information in an easy-to-navigate tabbed format. In addition, IAM is linking to SDDC Personal Property updates and categorizing them by topic. Currently, on the SDDC website, these updates are hard to find and are organized chronologically – not a very user-friendly way to display information. This new system on the IAM site should make it easy for IAM members to easily find the important information they need. Contact Carl Weaver with questions.
Sources: IAM & U.S. Navy
FMC Orders Carriers to Disclose Demurrage Practices
The U.S. Federal Maritime Commission (FMC) announced that it has begun its investigation into terminal operators' and ocean carriers' practices for port demurrage, detention and free time. In its first move, FMC is ordering carriers and terminals to disclose information and documents explaining these practices. FMC said that carriers have been asked for detailed background on their policies, especially regarding circumstances where shippers are not able to retrieve cargo.
REST Bill Would Modify HOS to Allow Drivers One Three-Hour Break Per Shift
A bill has been introduced that would allow truck drivers to take one rest break per shift, for up to three consecutive hours on off-duty time. The single off-duty period would not be counted toward the driver’s 14-hour, on-duty allowance and would not extend the total, allowable drive limits.
ELD Mandate Law Enforcement Grace Period Is Over
The three-month law enforcement grace period for trucks to be equipped with electronic logging devices is over. As of April 1, drivers caught without ELDs are due to be placed out of service for 10 hours, and may have points added to their Compliance, Safety, Accountability program scores, or could even be assessed a civil fine.