Finding joy and fulfillment in your work can lead to increased productivity and a more positive work environment not just for each of us as individuals, but we also radiate our good feelings to our teams, colleagues, and customers.

One of my favorite ways to find fun in what I do is networking and attending industry-focused events, like the upcoming Dispatchers Convention.

The 48th Annual Dispatchers Convention is a great place for fun, but more importantly, it’s a great place to learn from others and build a sense of community with my industry colleagues. So far, there are more than 250 attendees registered, which is our largest attendance to-date and there’s still time for you to join us!

This year’s event is in fabulous Ft. Lauderdale, Florida at the Marriot Harbor Beach Resort & Spa from Wednesday, March 20 – Saturday, March 23, 2024.

Exciting news! The U.S. Domestic Asset-Based (DAB) Mover Group sessions have SOLD OUT! This speaks to the quality of content that was planned and will be shared with the attendees, and I’m thrilled to have led the effort to include them in the program.

If you missed the opportunity to sign up for these sessions, don’t worry! There are plenty of other reasons to attend and lots of chances to network and have fun!

Scheduled activities include:

Wednesday, March 20, 2024

• Networking event at Bubba Gump Shrimp Co. from 5:00 – 7:30 p.m.

Thursday, March 21, 2024

• All-attendee Meeting from 5:30 – 6:30 p.m.
• Opening Evening Activity from 6:30 – 10:00 p.m.

Friday, March 22, 2024

• Breakfast from 7:00 – 10:00 a.m.
• Golf at Palm Aire Country Club from 7:00 a.m. – 1:00 p.m.
• Everglade Holiday Park Excursion from 8:30 a.m. – 12:00 p.m.

Saturday, March 23, 2024

• Deep Sea Fishing from 8:00 a.m. - 12:00 p.m.
• Hotel Pool Party from 11:00 a.m. – 3:00 p.m.
• Closing Reception Mega Yacht Sunset Cruise from 7:00 – 11:00 p.m.

There are so many opportunities to connect and spend quality time with your industry friends and colleagues, I can’t imagine not being there!

Lastly, I’d like to extend my heartfelt thanks to our 2024 Platinum Sponsors. Because of their incredible financial support, we’ll make this convention the best one so far!

Special thanks to: A-1 Horton's Moving Service, Inc., Allied Alaska, Chris Lapi Moving Supplies, Coleman Hawaii Movers, Enterprise Database Corporation (EDC), National Forwarding Co., Inc., Pacific Island Movers, Red Hulk Logistics LLC, Relocation Mover Services, SHUR-WAY MOVERS and Victory Packaging.

Special thanks to the steering committee, as well as this year’s hosts: Conser Group (Jacksonville, Fla.) and Cornerstone Moving & Storage (Fredericksburg, Va.).

Registration is only $525, and worth every penny. See you in Ft. Lauderdale!

Stay Informed, Stay Ahead, Stay Protected

IAM is proud to introduce the industry’s first real-time notification system, the IAMX Alert System, which is designed to help our members optimize business decisions to ensure the selection of reliable partners.

Using objective metrics, the IAMX Company Alerts and Alleged Debtors Dashboard will provide your accounting, coordination, and management staff with the valuable information they need in one easy to use centralized location.

IAM is committed to fostering trust and transparency within the moving industry. The IAMX Alert System is a valuable tool accessible via the IAMX Homepage that empowers our members to make well-informed decisions, mitigate risks and continue to elevate professionalism.

Trust and transparency are crucial. Recognizing the need for real-time information, the IAMX Alert System empowers members with global advice, enabling informed business decisions.

Recently, Robert took the time to sit down and answer some questions about himself, his background, and vision for the U.S. DAB as the new Vice Chair. Suffice to say, he’s raring to go!

1. What is your role at Suddath? Claims Director.
2. How long have you been there? 3 ½ years.
3. How long have you been in the industry? I've been navigating the ins and outs of the moving industry for a whopping 26 years now! It all began with Allwright Moving, our family-owned moving company, which started as an Arpin agent and then moved over to Mayflower.
   For the first 15 years of my career, I was like a sponge soaking up everything I could about moving. I started off in the warehouse, getting down and dirty with local moves alongside my uncle. From there, I hit the road as a local driver doing short-hauls, and eventually found myself running the show in operations.
   At that point I decided that I wanted to stop slinging stick, so I took a little break to get a degree in Business Administration. Once I had that under my belt, I jumped back into the game and ended up crossing the dispatch counter spending six awesome years in the claims department at Stewart Moving.
   Then came the big move (pun intended!) – I snagged the role of Claims Director at Suddath, where I've been able to put all that experience and leadership mojo to good use, driving success for the whole team.
   So yeah, that's my journey in a nutshell – from warehouse warrior to claims connoisseur. And I gotta say, I've loved every minute of it!
4. What appealed to you about becoming DAB Vice Chair? Absolutely thrilled about the chance to hop aboard as Vice Chair for the DAB! Why, you ask? Buckle up because I've got a laundry list of reasons!
   First off, let me tell you about the mantra that got me into this industry: "We are nothing without the driver." It's a philosophy that's stuck with me like glue, and it's the driving force behind my passion for propelling asset-based companies to the stars.
   Now, picture this: a dynamic hub where I can brainstorm with the brightest minds in the biz, champion top-notch best practices, and whip up some seriously slick strategies to rev up growth and innovation. Plus, being Vice Chair means I get to be right there at the steering wheel, shaping DAB's future, singing its praises, and keeping it fresh. It's like being handed the keys to a really cool, industry-changing DAB afterparty, and I am so ready to crank up the fun and professionalism to eleven!
5. Were you involved with IAM and/or the DAB before taking on this role? Yes, I have had the privilege of serving on the IAM Claims Committee for the past 3 years.
6. What do you hope to accomplish as Vice Chair? (in 2024 or beyond) As Vice Chair for the DAB, I am committed to championing education and innovation as cornerstones of our mission. I firmly believe that by harnessing the collective expertise of DAB members, we can pave the path forward and elevate industry standards to ensure an unmatched customer experience. Together, we have the power to drive meaningful change and shape the future of our industry.
7. What do you think are the biggest challenges for the industry in peak season 2024? This peak season presents a distinctive set of challenges, ranging from USTC's fuel surcharge adjustments to special solicitations, along with the necessary preparations to navigate the hurdles that the GHC is anticipated to bring.
8. What are you passionate about regarding the industry and/or your role in it? My passion for the industry isn't just a flame—it's a roaring bonfire fueled by my unwavering dedication to education, excellence, and innovation. I'm on a mission to take the moving industry to new heights, constantly hunting for ways to amp up service quality, streamline processes, and leave customers grinning from ear to ear.
   But that's not all! I'm also jazzed about putting my expertise and leadership skills to work, whether it's rolling out cutting-edge tech, championing industry best practices, or teaming up with other movers to make magic happen. At the end of the day, my goal is simple: to light a spark that ignites real change, propelling the industry into the future and keeping it shining bright.
9. How can DAB members and Allies increase their participation in the group? Dive into the action with our DMB task forces, where we tackle specific industry challenges and initiatives head-on. It's all about rolling up our sleeves, pooling our expertise, and making big things happen. Be sure to attend our DAB hour webinars and other industry events—these are goldmines for sharing knowledge, making connections, and staying ahead of the curve with all the latest trends.
   Plus, let's not forget about our task forces tailored to your interests and expertise. Here, you'll find your tribe, boost engagement, and truly feel like you're making a difference. And hey, in this digital age, why not keep the conversation going on our forums and social media groups? It's the perfect way to keep the buzz alive, spark new ideas, and keep that DAB spirit thriving. Let's make participation the name of the game and watch our community soar to new heights together!
10. Anything else you’d like to share? Absolutely, I'm thrilled to share some extra nuggets of insight! When I'm not knee-deep in professional pursuits, you can find me lending a hand in various youth organizations. It's not just about giving back—it's about finding fulfillment and personal growth along the way. And speaking of support systems, I couldn't do it without my incredible family cheering me on every step of the journey. Their unwavering encouragement keeps my fire burning bright, both in my personal passions and professional endeavors.
    Now, onto business matters—I'm stoked to keep teaching the Qualified Claims Analyst (QCA) course, because there's nothing quite like empowering fellow claims professionals and sharing knowledge to keep the industry moving forward. Let's keep the momentum going!

We're pleased to share that we're transitioning from the current US Domestic Asset-Based Mover Group on LinkedIn to our official IAM US Domestic Asset-Based Mover Page. This brings the DAB page in line with our other IAM LinkedIn pages.

This is more than just a call for proposals; it is an invitation to play an integral role in the IAM Annual Meeting. Don’t miss this opportunity be a part of the transformative experience of the IAM's Annual Meeting & Expo! Click here for more details.

Please help us welcome our newest DAB Ally Paul Hanson Partners of Napa, Calif.

Is your company a US Domestic Asset Based Mover, an independent mover, or a van line agent with trucks, crews, and warehouses? If that is the case, you can join the DAB Mover Group with a quick "Yes" if you are a Validated IAM member.

By joining the DAB Mover Group, you’ll gain access to enhanced visibility and communication within the industry. The DAB network helps to improve industry dialogue and ensure that DABs are effectively seen and heard within IAM and beyond.

Showcase your industry presence by displaying the prestigious DAB designation on your IAMX profile. Say “Yes" to DAB — your gateway to the voice of the industry. Contact membership@iamovers.org today!

If you're a Validated IAM member who provides support to or engages US DAB Movers (IT, packaging, learning, insurance, equipment, etc.) and want to join the DAB network as a DAB Ally, contact the IAM membership team and learn more about how you can support our DAB Mover network.

Thank you to all the DAB Members and Allies who shared how their company has fun. From charitable events and team meetings to holiday celebrations and everyday practices, these businesses demonstrate their commitment to making days brighter for their teams and communities alike. Let the fun begin!

Engaging Employees: Moving Lives Forward at Apple Moving

At Apple Moving, we believe that a company’s success is not just measured by its profits, but also by the positive impact it creates within its community and among its employees. Our commitment to fostering a vibrant workplace culture extends beyond the office walls. Here’s how we’ve been engaging our team members through various initiatives in January & February:

1. Coat Drive: Spreading Warmth, One Coat at a Time

As the chilly winds of winter swept through our cities, we launched a Coat Drive to support those in need. Our employees rallied together, donating gently used coats, hats, & gloves. The response was heartwarming, and we were able to provide warmth to 516 individuals who faced the cold without proper attire. It’s incredible how a simple act of kindness can make a significant difference in someone’s life.

2. Red Shirt Day for Heart Health: Wear Red, Show You Care

On National Wear Red Day, our office transformed into a sea of crimson. Employees donned their boldest red shirts, ties, and accessories to raise awareness about heart health.

3. Valentine’s Day: Celebrating and Appreciating Teams

Valentine’s Day is an opportunity to express gratitude and appreciation. At Apple Moving, we celebrated this day by encouraging employees to participate in Valentine’s Bingo recognizing & encouraging coworkers. This created a ripple of positivity across all our offices. Small gestures of kindness go a long way, and our team felt the love in every handwritten message, treat, or moment of recognition.

4. Apple Annual Meeting: Building Connections Beyond Work

Our Annual Meeting in Austin is more than just a meeting event—it’s a chance for our employees to connect on a personal level. From team-building activities to heartfelt speeches, the gathering allowed us to strengthen bonds, share stories, and envision our collective future with Service at Our Core.

At Apple Moving, we understand that engaged employees are the heartbeat of our organization. By fostering a sense of purpose, community, and well-being, we create a workplace where everyone thrives. Whether it’s through coat drives, health awareness campaigns, or heartfelt gatherings, we’re committed to making a positive impact—one step, one red shirt, and one warm coat at a time.
So, here’s to our employees—the heart and soul of Apple Moving. Together, moving lives forward, leaving footprints of compassion and camaraderie along the way.

Conser Group

Some members of our Local Dispatch and Accounting team play Squaredle together every day – they took it one step further and made matching t-shirts!!

The Dewitt Companies

For Women’s Day on Friday, March 8, The DeWitt Companies took the opportunity to celebrate the invaluable contributions of the talented women who play pivotal roles within our organization.

In February, DeWitt Move Worldwide showed its support for the Boys & Girls Clubs of Greater San Diego - Borrego Springs Branch at the 25th Annual Borrego Springs Golf Classic. In attendance were Jeff Nadeau (Executive Vice President, Commercial), Pat Meddleton (Executive Vice President, Government) and Michael Cameron (Head of Marketing). Jeff Nadeau also serves as the executive chair for the Boys & Girls Clubs of Greater San Diego.

DN Van Lines

Bring your GM to work day! In the summertime, you will see me out in the warehouse, burning the midnight oil with the bread and butter of our industry, our operational staff. This photo was taken at 10:00 p.m. on a random Wednesday. The team was working hard to make sure that the nation’s service members were taken care of. We still find time to take group photos, dance to fun music, and laugh with each other. These people make my job the best job in the world!

Emily Leonard, DN Van Lines’ Director of Government Logistics, and members of the operations team in their Stafford, Va. warehouse.

Enterprise Database Corporation (EDC)

Celebrating our company anniversary via Zoom – even when we can’t all be in the same room, we still have fun together!

Bonding over a good steakhouse dinner.

Halloween fun featuring our very own EDC Batman.

One of many “Joey” Zoom appearances. Soon, he’ll be ready to code! We celebrate “Bring Your Pet to Work/Zoom Day,” every day!

Our CEO, Richard Corona, and Diana Corona, President, joining in on the fun!

Hilldrup

Philanthropy, Planning & Paintball: Hilldrup’s 2024 All Sales Meeting - Rather than be stuck at the office, our sales team enjoyed our annual business meeting at The Lodge at Moss Neck for team building activities that included yoga, paintball, and archery! We also volunteered at the Fredericksburg Regional Food Bank.

Cooking Up Community for RUW 2023 – 2024 Campaign Kickoff Week – Hilldrup supports Rappahannock United Way (RUW) through our corporate giving campaign each year. We hosted an online silent auction, waffle breakfast, pizza lunch, water balloon toss event, ice cream social, and more to help raise money for RUW.

Celebrating Van Operator Appreciation Week 2023 – Van Operator Appreciation Week takes place in September each year and Hilldrup celebrated by hosting BBQ cookouts, to-go snack stations as well as giving away gift cards, company merchandise, and other prizes.

Mighty Moving & Storage

We sponsor the Chicago Wolves and do fun stuff at the games sometimes, like giving kids the chance to “win,” a Mighty Moving cape.
We also sponsor the Hockey Mom of the Month where one lucky mom gets tickets and special attention during the game, including a PA announcement and her picture on the big screen.

Robbie Seidel, General Manager, gives kids the chance to take a shot to “win,” a Mighty Moving cape. The capes were a big hit!

Relo Solutions Group

Jim Walsh, President of Relo Solutions Group said, “Office dogs are the BEST employees.”

Wayfinder Moving Services

DAB member Wayfinder Moving Services, put fun into every aspect of their business, from t-shirts to vehicles. We could make a dad joke here, but we’ll let their pictures speak for themselves.

Once again, thank you to our contributors! Smiles are contagious, and so is fun. Let the examples above inspire you to incorporate more fun into your workplace.

Per TRANSCOM’s 22 February advisory (#24-0044) they will begin executing shipments under the GHC at selected locations in April of 2024. Those will be a very small number of simple, short haul shipments prior to peak season. Per the advisory, the initial phase-in shipments will be less than 1% of the total national monthly average number of shipments. Then, at the conclusion of the 2024 peak season, DoD will continue the phase-in by increasing the volume of shipments moving both at the initial phase in locations and expanding to other locations across the U.S. Per the advisory, they plan to move 20% of the domestic volume under the GHC by December of 2024. Of note, the advisory states that the international portion of GHC phase-in won’t begin earlier than September of 2025.

Attached via the following link is Supplement 1 to GSA’s Household Goods Tender of Service (HTOS). Changes are identified in the “Supplements Issued” table and highlighted in blue throughout the document. Supplement 1 becomes effective May 1, 2024.

As a reminder, TSPs may add, edit, and/or delete rates offers during the Supplemental Filing Window of the 2023-2024 RFO which opened on Feb. 20 and closes on Monday, March 25, 2024, at 6:00 PM Eastern Time. Rate offers accepted in accordance with the RFO will have an effective date of May 1, 2024.

In addition to being able to access Supplement 1 via the link above, it is also available on GSA’s Acquisition Gateway. If you have any questions, please contact either Robyn Bennett at robyn.bennett@gsa.gov, 816-823-3644 or Kim Chancellor at kim.chancellor@gsa.gov, 816-206-8077.

The IAM Leadership Alliance Council awards an individual for making significant contributions in the field of leadership. This award recognizes any staff member, irrespective of their position within the organization, who exhibits a strong commitment to professional development, provides impactful, effective, and motivating leadership to their team, and ensures an equitable working environment for all team members.

Click here for more details. The recipient will be recognized at the IAM Annual Meeting & Expo in Las Vegas during Brian Limperopulos’ State of the Association Address to the membership.

Since 2008, the IAM Hall of Honor recognition has celebrated industry leaders whose exceptional service has left an enduring legacy. Now, it's your chance to nominate those who have shaped our industry!

Please nominate the outstanding leaders whose careers reflect exceptional and distinguished service to their companies, the Association, or who have worked to elevate the industry. If you have a suggestion for someone who should be in the Hall of Honor, fill out the nomination form. Nominees do not have to be from IAM member companies and do not have to be still living to be awarded. Visit our website for the nomination guidelines or contact hoh@iamovers.org with any questions. Nominations must be submitted through the nomination form to be considered and are due April 1.

Looking for a way to have some fun, root for your favorite team, all while supporting IAM’s Alan F. Wohlstetter Scholarship Fund (AFWSF)? Then join us for the IAM AFWSF March Madness Challenge! If you haven’t participated previously and would like to, please click here to easily join Yahoo Fantasy Sports and enter a team.

The entry fee is $100 with 50% going to the scholarship fund. You can enter up to 2 brackets if you wish (each for $100). We can have as many people join as you want so feel free to ask whomever.

Winners:

• First place - 60%
• Second place - 30%
• Third place - 10%

(Tie breakers will be based on Yahoo’s point system. Payout percentages based on 50% of funds collected. The remaining 50% will go to the AFWSF.)

Click here to join!

Password: IAM2024

For payments:

• Venmo - @longoneday
• PayPal - dgoldberg@grinmail.com (please do as friend so they do not take fees out)
• Zelle - 732-718-3418

Don Goldberg, Fundraising Chair, and the entire Alan F. Wohlstetter Fund Board, encourage all IAM members to join the fun and support this great cause.