U.S. DAB Digest Dec. 14, 2020

December 14, 2020

In this Issue:

  • State of the DAB
  • DoD and GSA Rate Filing Support
  • Ask a DAB: As a member of IAM, how can I maintain my household good Interstate Compliance requirements set forth by the Federal Motor Carrier Safety Administration?
  • Walkboard Wisdom
    • Community-Oriented Marketing
    • Doing Well While Doing Good

IAM U.S. DAB Digest

State of the DAB; IAM Dispute Settlement Program for Household Goods

IAM e-Gov/Mil

Connecting Asset-Based Movers across the U.S.

State of the DAB

The DAB Task Force continues to develop the community and fine-tune the efforts put forth. The Task Force has enumerated several different areas to focus on, such as membership, the newsletter, webcasts and podcasts, and more. The members have been split into different committees to take on these efforts and they are real, working positions with goals and tasks. In other words, things are coming together nicely.


One of the goals the Task Force has specifically set out for itself is to raise the value of IAM membership, as well as to provide meaningful resources for the various DAB companies. Keep an eye out for more progress. Your fellow members are working hard for your benefit!

DoD and GSA Rate Filing Support

IAM Member company is offering a special IAM member discount of 10 percent off DOD and GSA Domestic and International rate filing services for new customers. Contact them at or 562-608-8263.


Ask a DAB

As a member of IAM, how can I maintain my household good Interstate Compliance requirements set forth by the Federal Motor Carrier Safety Administration?

For federal interstate household goods compliance, you must be registered with DOT and have a DOT number. You must maintain a tariff. You must have the appropriate liability insurance. You must designate agents upon whom processes may be served (BOC-3 Process Agent). And you must offer arbitration as a means of settling loss and/or damage disputes.


IAM members can now take advantage of IAM’s offerings for U.S. Interstate Compliance. Free with your membership, IAM will provide you with a Blanket Process Agent (AllAmerican Agents of Process) and participation in our Arbitration/Dispute Settlement Program to help you stay compliant with federal household goods moving requirements.


IAM is also offering U.S. Interstate Moving Compliance Services for companies that are not IAM members. If your company is not an IAM member and interested in signing up for these services, please email .


Walkboard Wisdom

Community-Oriented Marketing

By Jeanette Homan,

When I was asked to write about “marketing” I was initially hesitant as our primary source of revenue is Military we do not spend a lot of time or money marketing on social media, Search Engine Optimization (SEO), etc. However, when given more thought and input on what my organization does in the Community and how we acquire advertising without necessarily “paying” for it, I came to the realization that we do, in fact, advertise in our market. If you support your Community it will support you! Just take an active role in your local community and weave your business and yourself into the fabric of that community.

Doing Well While Doing Good

By Dean Savage,

Mike drives his three-wheeled motorized scooter to church service every Saturday night. This weekend the church is doing its monthly food distribution in the gym after service. As he patiently waits, he can see pallets of canned goods, coolers of meat, and bags of food ready for pick up. What he does not see is the preparation that has been happening for days before the distribution began, including Apex Moving and Storage trucks driving around the community picking up food at local food banks, collecting donated food from local businesses, and delivering the food to church campuses.

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Member Spotlight

Jeanette Homan

Jeanette Homan began her career in the moving and storage Industry in 1976, working part-time during high school for Mrs. Leota Lambert, the owner and founder of Lambert Transfer & Storage. She left in 1978 to pursue a career in accounting, then returned to work again for the company in 1989. Her years of experience working with the TQAP Program, Non-Temp Storage, and the DPM/ Local Move Contract eventually led her to being CFO of Lambert Transfer & Storage, then becoming President and owner in 2010.


Since the implementation of DP3, she has successfully transitioned and expanded the scope of business from being a local agent and Intrastate TSP, to managing other California DOD companies and adding interstate authority. Roughly 95 percent of the company’s revenue source is DOD, giving her a working knowledge of business from both the TSP and agent perspectives, making her an objective voice for industry.


Jeanette is passionate about “Interest Based Practices” and believes decisions in the program should be about the service member’s best interest. She currently serves on the National Defense Transportation Association (NDTA) Household Goods Subcommittee to help bridge communication between PPSO/Industry, she also sits on the IAM Agent Advisory Committee, DAB Taskforce, ATA Household Goods Conference and chairs the California Moving & Storage Association Military Affairs Committee.

Dean Savage

Dean Savage and his wife Loretta founded in Puyallup, Washington in the late 1990’s. They quickly became a contractor for a large van line, which enabled them to learn more about the industry. In the early 2000’s they had the opportunity to become an agent themselves for Stevens Van Lines. Over the next few years, they diversified into military, international, and commercial work. With an 18,000 sq. ft. warehouse and small fleet of trucks, they now service most of Western Washington, including all of Seattle.


Dean is currently the President of the Washington Movers Conference, after serving on the Board for over 12 years. Dean’s real passion is supporting local food banks and families in need of food in the Western Washington area. He is dedicated to committing their trucks, equipment, and employees with assisting with collecting, transporting, distributing, and storing food.

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