eGov/Mil Newsletter: January 15, 2020

January 15, 2020

In this Issue:

  • Temporary Reprieve from California’s Restrictive AB 5
  • Air Force Judge Advocate Convicted of Attempted Larceny in PCS Move
  • USTRANSCOM Submits RFI for Customer Satisfaction Survey (CSS) Contract
  • USTRANSCOM Non-Peak Season Telecon
  • DoD Inspector General Report: Audit of DoD Personal Property Program Related to Household Goods Shipments
  • UPDATE: GAO Protest Filed on Global Household Goods Contract (GHC)
  • USTRANSCOM Publishes Updated Tender of Service
  • Joint Personal Property Shipping Office (JPPSO) Industry Days

Temporary Reprieve from California’s Restrictive AB 5

Just hours before California’s new gig-work law, AB5, was set to take effect, a federal judge issued a temporary restraining order blocking the state from enforcing it upon truck drivers.

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Air Force Judge Advocate Convicted of Attempted Larceny in PCS Move

Lt Col Deric Prescott, the former staff judge advocate at Minot AFB, will be dismissed from the AF over making a false official statement and one count of attempted larceny. Prescot’s conviction was related to claims he made on his household goods moves.


Read More



Source: Air Force Times

USTRANSCOM Submits RFI for Customer Satisfaction Survey (CSS) Contract

On 27 November, USTC issued another request for information (RFI) to industry as a means to conduct market research to identify capabilities in the market place for meeting the requirements for a CSS contract.  USTRANSCOM is seeking information to determine the availability and technical capability of the business community to  send, receive and report customer satisfaction surveys of military and civilian personnel of the U.S. Department of Defense (DoD), moving and or storing their personal property worldwide.


More details can be found on the government’s acquisition website.



USTRANSCOM Non-Peak Season Telecon

USTC held their first Non-Peak season teleconference of the new year on 9 January.  Review the slides on IAM's website.  COL Gipson started off the call thanking everyone for their participation and collaboration because it’s what the enterprise needs to ensure quality at the curb for the DoD customer.

Danny Martinez led the slide review.  Overall, there were no major issues associated with the data presented on the slides.  Short fuse data on slide 5 is still a little high, but trending below the three-year average.  And the slide shows a decent distribution amongst TSPs.  Code 2 data on slide 8 shows a trend above the three-year average, but a drop-off from peak season down to about 6%.  And slide 12 Shipment Outlook added two green bars to what use to be an “Awarded” bar; and now shows “Awarded and Waiting for Pre-Survey” and “Pre-Survey Done”.  This is something USTC will be keeping a closer eye on during peak season.

For the rest of the call, USTC staff attempted to clarify some of the new rules changes, but in a number of cases, it led to additional confusion.  USTC did say they were posting additional information in the TOS on reweighs and auto-reweighs.  They took a number of questions on this topic since the release of the TOS, and said they are posting a change to clarify it. 

USTC clarified, there is no pre-approval required for an auto-reweigh. They are updating the table that depicts weight requirements for when auto-reweighs are required to make it less confusing.  And they will clarify billing for reweighs so that the reweigh isn’t subject to a discount on the domestic side.  There was conversation about whether reweighs were required to be completed at destination.  Industry raised concerns with scenarios where some reweighs could not be done at destination.  Service representatives stated their opinion that a reweigh done at origin is useless if it’s done on the same scale.  USTC took the issue for further discussion. 

There was plenty of discussion on the recent change to inconvenience claims rules in the new Tender of Service posted on 3 January.  Industry asked for clarification on a few issues, to include whether an inconvenience payment for per diem (meals and incidentals, not to include lodging) for the member required notification from the member or PPSO, or if it was considered automatic for situations where an RDD was missed or late delivery from SIT.  The answers were unclear.  IAM is going back to USTC seeking a written reply to that question. 

Additionally, USTC was questioned as to the purpose of requiring TSPs to send a monthly report detailing inconvenience claim payments.  COL Gipson responded that they frequently receive requests from senior leaders over status of such payments, and amounts, and need a method to have that data available so they can respond to those requests for information.

Finally, it was stated in the call that due to world events, security at many installations had increased, and everyone should be prepared to spend extra time getting onto military installations.


Source: USTC/IAM

DoD Inspector General Report: Audit of DoD Personal Property Program Related to Household Goods Shipments

The DoD IG published its audit of the Personal Property program. The objective of the audit was to determine whether DoD members received personal property shipments in a timely manner and whether actions were taken on household goods that were damaged or lost during permanent change of station moves.  The audit produced a number of recommendations; some of which USTRANSCOM did not concur with.  Read the whole report.

Additionally, included a story about the audit.


Source: DoD IG/

UPDATE: GAO Protest Filed on Global Household Goods Contract (GHC)

In our previous newsletter IAM provided an update on a GAO protest filed against the Global Household Goods Contract (GHC).  IAM supported the protest filed on the GHC both legally and financially.  The protest was filed on 11 November; one day prior to when bids for the GHC were due to USTRANSCOM.  One main issue of the protest was the inappropriate release of a government estimate on the bid.  GAO dismissed that concern.  In their review they felt USTC acted appropriately to rectify that issue.  On the second issue raised (ambiguity of rules associated with conversion of SIT), USTC agreed to re-open the bidding process to allow bidders to update their bids based on clarification of the rules. 


Source: IAM

USTRANSCOM Publishes Updated Tender of Service

After receiving strong arguments from industry members, to include two of IAM’s Executive Committee members, on 3 January, USTC updated their Tender of Service (effective 15 May 2020).  Most of the changes were associated with inconvenience claim payments but there were a few other changes as well.


A short summary of the changes to the inconvenience claim policy are as follows: There are some nuances to the changes, but generally, they removed the lodging portion of the automatic per diem charge; limited the maximum amount of per diem paid without receipts to 7 days; based all iUB inconvenience claims on expenses incurred; and will not allow inconvenience for a shipment comprised entirely of alcohol.


See all changes to the new Tender of Service at 



Source: USTC

Joint Personal Property Shipping Office (JPPSO) Industry Days

JPPSO-NE Industry Day is scheduled for 7 April, at Hanscom AFB, MA.  Attendees must RSVP by 20 March. See the full details on the meeting.


IAM also received heads-up on JPPSO-SC industry day.  It is tentatively set for 4 March, but no other details have been released as of yet.  JPPSO-NC had a date scheduled, but pulled it back due to conflicts with other industry events.  Please wait for official messages confirming dates before scheduling your travel. 



Source: IAM