ePortal Newsletter Oct. 23, 2019

October 23, 2019

In this Issue:

  • IAM Submits Comments on Proposed CBP Ruling
  • IAM Global Moving & Mobility Standards Summit Advances Data Discussion
  • Two IAM Members Claim Insolvency In Past Week
  • Gridiron Donates More than $8,400 USD to Alan F. Wohlstetter Scholarship Fund
  • IAM Annual Meeting Survey - We Want Your Opinions!
  • Changes in Hall of Honor Selection Committee

IAM ePortal Newsletter

IAM Submits Comments on CBP Ruling; IAM Members Claim Insolvency

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IAM e-Portal

IAM Submits Comments on Proposed CBP Ruling

on their proposed rulemaking to place . In the context of our industry, this rule would require customs brokers in the U.S. to obtain additional data elements from your transferees that are not applicable to them. For instance, people moving their household goods into the U.S. would have to provide a recent credit report and a copy of a business registration and license with state authorities. These requirements are clearly written for companies that import good into the U.S. but do not recognize that people like our clients import goods as well.

IAM Global Moving & Mobility Standards Summit Advances Data Discussion

An inflection point can be defined as a decisive moment that marks a significant change.


On Oct. 3, the International Association of Movers hosted an event billed as the Global Moving & Mobility Standards Summit. Roughly 75 attendees represented key moving and mobility service stakeholders, including corporate and government customers, relocation management and moving services companies, technology and services suppliers to the industry, and industry associations. The purpose of the discussion was to establish an initial foundation for facilitating data exchange throughout the industry.

IAM Learning

Two IAM Members Claim Insolvency In Past Week

Movecorp International Removals Ltd. And Relocately GmbH have notified their clients and trading partners this week that they are insolvent. IAM will continue to monitor the status of these companies and update you with any new developments.


If you are owed money by either company, please to IAM for our review under the .

Gridiron Donates More than $8,400 USD to Alan F. Wohlstetter Scholarship Fund

IAM would like to extend our sincere thanks to Gridiron Forwarding Company for their sponsorship of the entire IAM-YP program at the 57th Annual IAM Meeting & Expo in Chicago, Illinois. Their efforts supported all of the YP-related activities, including the teambuilding event, meetings, receptions, and the YP Social Mixer-Party With a Purpose. During the YP Social Mixer, Gridiron's fundraising efforts through the VIP (Very Important Partner) Loft Lounge raised an additional donation of $8,443.44 for the .

IAM Mobility Exchange

IAM Annual Meeting Survey - We Want Your Opinions!

IAM wants to know what went well and what we can do better in future years at the IAM Annual Meeting. Your input is crucial to our ability to create the experiences you want.

Changes in Hall of Honor Selection Committee

of Voerman International BV Moving & Relocation Services recently took over as the chair of the . The position was previously held by Jeff Coleman of Coleman Worldwide Moving, who stepped back from the role to dedicate more time to .


The committee is composed of several people, including two industry veterans, a , and IAM's president, who is an ex-officio member of all IAM committees. Get to know your committee members and think about someone you can nominate. .



Member News


Suddath Voted 2019 Best Moving Company and Best Place to Work

Suddath®, a global leader in moving and logistics, is proud to have won the titles of ‘Best Moving Company’ and ‘Best Place to Work’ in the Bold City Best competition, hosted by the Florida Times Union. Bold City Best is an annual competition that gives people in the Jacksonville community the opportunity to vote for their favorite people, places and businesses in more than 150 categories.


Suddath, founded and headquartered in Jacksonville, has taken the Bold City Best Moving Company award the past three years, winning the same title in 2017 and 2018.


“We are very honored to [once again] be voted Jacksonville’s best moving company,” said Dick Eschbacher, president and general manager for Suddath’s Jacksonville branch. “It’s extra special to win it as we celebrate our 100th year in business. The award reflects the personal care and relentless focus we have always placed on our customers. We work tirelessly to ensure they have the best possible experience, whether they are moving their home or relocating a business.”


Suddath has been selected as a finalist for Best Place to Work for the past three years, winning the overall top spot in 2017 and 2019.


“It takes the best people in the business to deliver the superior customer experience our customers have come to expect in the 100 years we’ve been in business,” said Heather McBride-Morse, Suddath’s chief people officer. “We know that having happy, empowered employees leads to happy customers. I’m very proud that we have grown into an innovative global company, while still maintaining the close and caring family environment on which this business was founded a century ago.”

Staff Changes at the Swiss Moving Company®

Following the appointment last May of M. Jimmy Bruzzese as President & CEO of the Swiss Moving Company®, a deep reorganisation has been implemented in order to better serve our customers and international partners.


Alex Brito will now take up the position of Operations & Quality Director. Alex, with 25 years in the moving industry, will now supervise the operations and be involved in the implementation of the Quality Management System within the company.


Emilie Fillion has joined the operations team as Team Leader. Emilie previously worked at Harsch. With 17 years' experience in the international mobility, Emilie is a centrepiece of the company.


Aurélie Darnaud also joined the team as Senior Coordinator. Aurélie has worked at Harsch and MS Move for nearly 12 years and has an excellent knowledge of the Swiss market and its regulations.


Guillaume Bauden, formerly sales representative at Harsch, has joined the company as Sales Manager. He is in charge of Business development with a specialization in offices removals services. Guillaume has been in the industry for almost 16 years.


"This was a decisive turning point in the life of the company and in its evolution. I have chosen to invest in experience and maturity to provide our clients with a "Made in Switzerland" quality service and top customer service orientation" says Jimmy Bruzzese.


the Swiss Moving Company has recently moved its headquarters to Geneva to be closer to its clients and suppliers.

Arpin Group Donates 1,352 Pounds of Food to the Rhode Island Community Food Bank

Arpin Group is pleased to announce the collection and donation of 1,352 pounds of non-perishable food items to the Rhode Island Community Food Bank.


At the beginning of September 2019, Arpin’s Sustainability Committee worked together to strategize how they could make an impact on the community while also promoting awareness for Hunger Action Month. They decided to partner with Move for Hunger, the 501(c)3 non-profit organization that works alongside a number of relocation companies in their efforts to collect food donations for delivery to local food banks. Their “Back to School” Food Drive collection was comprised of boxed foods, canned goods, and an assortment of beverages and miscellaneous items, filling 12 extra-large Arpin moving boxes to the brim.

Hilldrup Chairman Charles G. McDaniel Wins UniGroup’s 2019 Lifetime Achievement Award

Hilldrup is pleased to announce Chairman Charles G. McDaniel received UniGroup’s 2019 Lifetime Achievement Award at UniGroup’s annual shareholder meeting in Nashville, Tennessee.


The UniGroup Lifetime Achievement Award honors a leader within the UniGroup network who has exhibited visionary guidance, a commitment to the customer and outstanding industry leadership.


Charles G. began at Hilldrup at just 12 years old and returned to work full-time after graduating college, eventually serving as President and CEO from 1976 to 2005. Under his leadership, he expanded Hilldrup to include eight branches throughout the Southeast and helped drive gross sales to exceed $100 million.


“Charles G.’s impact on Hilldrup, UniGroup, and the entire moving and storage industry is simply incomparable,” said Charles W. McDaniel, President and CEO of Hilldrup. “In me, his grandchildren, and frankly all of Hilldrup, he has instilled the importance of being the very best moving services company with a clear focus on quality, service and respect for each of our team members who make our success possible every day. All of this is with the good of the customer in mind as our service to them is of utmost importance.”

Atlantis International Celebrates 25 Years

Atlantis International, based in Rio de Janeiro, Brazil, is celebrating 25 years in the moving business.


Before launching the company, Karl Rafael Wollny has worked with Four Winds Brazil, as Sao Paulo General Manager .


Starting from a small office with a couple of employees, Atlantis International operates from his own 4.000 square meters facilities in Rio de Janeiro, one of the most modern and beautiful removals storages, serving the whole country of Brazil with origin and destination services


In an industry with a typically high turnover rate, Atlantis continued success over the past 25 years is due to an outstanding team of well-trained, long-term professionals.


“I’m thrilled to be celebrating 25 years serving customers and agents worldwide,” said Karl Rafael “Our company would not be where it is today without their support, and the hard work and dedication of our amazing employees. I look forward to many more fruitful years in business and thousands more residential and business moves around the world.”


Among celebration actions, the Atlantis International has modified the logo and the website , reflecting the modernity of the 21st century, and is making high investment in new marketing tools.


Training and team incentive are also priority for the stage of the company.

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