ePortal Newsletter March 14, 2019

March 14, 2019

In this Issue:

  • IAM Mobility Exchange hits 700 Validations – Has Your Company Validated Yet?
  • IAM Learning Launches Residential Sales Training Course
  • IAM Hall of Honor Nominations - Deadline April 1

IAM ePortal Newsletter

IAM Mobility Exchange hits 700 Validations – Has Your Company Validated Yet?

IAM e-Portal
Save the Date - IAM 57th Annual Meeting and Expo

IAM Mobility Exchange hits 700 Validations – Has Your Company Validated Yet?


president Ray da Silva writes: "Hitting 700 Validations is a major milestone for IAM Mobility Exchange. The IAMX-Validation brand continues to gain value and our website analytics show the significant traction that we are gaining in traffic. Since the beginning of the year, we have hosted about 100,000 searches. More importantly, e-mail links were clicked over 35,000 times which is tangible proof of the value that IAM members are receiving from IAMX."

IAM Learning

IAM Learning Launches Residential Sales Training Course

The course covers the vital role of the Moving Consultant: Pre-move survey, consultation, sales skills, customer care and prospecting.


The Residential Sales Program is designed as an introduction to Move Consulting. It covers:


• Pre-Move Survey

• Confirmation & Completion of Customer Needs Analysis

• Options Review & Recommendation

• Costing & Pricing Analysis

• Proposal Preparation

• Proposal Presentation

• Follow-Up & Sales Resolution

• Processing Acceptance & Confirmation

• Scheduling

• Quality Control Inspection

• Customer Satisfaction Follow-Up

• Sales Prospecting & Referral Relationship Management


IAM Learning is devoted to developing shared resources which promote connectivity between members and make collaboration more efficient.


The curriculum begins with introductory skills training and orientation designed for learners who are embarking on a career path in our industry. Through surveys and member engagement, IAM has identified basic training for new hires as its most urgent priority.


Orientation and onboarding courses are designed to introduce the concept of investing in a professional career development path for our valuable staff members.


IAM welcomes member involvement by industry Subject Matter Experts. Contact .

IAM Mobility Exchange

IAM Hall of Honor Nominations - Deadline April 1


The recognizes unique individuals whose careers reflect exceptional and distinguished service to their companies or the Association, or who have worked to elevate the industry as a whole.


Nominate someone today! The is available online on the IAM website, with full instructions on completing and submitting a nomination. Deadline April 1.

IAM Connected


Recent Posts on




Member News


ABC Repecev designated an AEO

is delighted to announce that their customs broker agency ABC Repecev has been designated as an Economic Authorized Operator.


Victor Ek Welcomes Charles Gray as Head of International Partner Relations


We are excited to welcome Charles Gray to our International Team! Charles will take the role of Head of International Partner Relations from 1st March. Charles brings with him a wealth of experience having been in the industry since 1983. Charles´s main focus will be on further developing our international agent business which has been growing steadily in the last few years. His connections and experience combined with Victor Ek’s strong international presence will certainly assist in providing the best service for our agents and clients regarding business to and from Finland.

Stewart Moving & Storage announces NEW Pensacola FL warehouse location

Stewart Moving & Storage is pleased to announce that they are moving to a new location in Pensacola Florida. They write:


"Due to the continued growth in this market we have now acquired a 46,000 square foot Warehouse located at 9960 N Palafox Street, Pensacola, FL 32534


"We have already been moving the non-essential items over to our new location but we are planning to be fully operational starting Monday, March 11, 2019. All phone numbers and fax numbers will be the same.


"Please make sure to direct any inbound and outbound freight to our new location. We are also going to be notifying the carriers that are routinely at our facility to make them aware of this change as well."

JK Moving Services Named #1 DC-Area Moving Company

I'm proud to announce that JK Moving Services has been named the #1 Office Mover in the #DCArea by the Washington Business Journal - for the 3rd year in a row! A big thanks goes out to the entire Commercial team for their consistent efforts and contributions.

Bridget Ritchie Honored with Worldwide ERC® Meritorious Service Award


Bridget Ritchie, vice president of global business development of Arpin Group, has earned a Meritorious Service Award from Worldwide ERC®, the workforce mobility association. The award will be announced at the Worldwide ERC Conference in Atlanta, Georgia, May 8 – 10.


The Worldwide ERC Service Recognition Awards Program was established in 1989 to honor members who voluntarily share their time, talent and expertise through various contributions to the association. Members earn a Meritorious Service Award upon accumulating 10 service points.


Ritchie earned the award for her individual contributions to the organization and her volunteer work with Arpin Strong. She has been instrumental in coordinating several large-scale relief efforts on behalf of the charity, including Hurricane Maria in 2017.

Bill Cain Joins the Classic Team

Classic Moving & Storage are very proud to announce that as of the 1st March Bill has joined the Classic Team. Bill is well known within the industry, and will be contributing to multiple areas of our business. He will be heavily involved with new agent relations, while also supporting Classic business strategy and development projects.

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