UPDATE: USTRANSCOM Global Household Goods Contract

November 04, 2020

From Sen. Murkowski's offic:

U.S. Transportation Command Global Household Goods Contract Public Narrative

 

  1. Background

On Oct. 21, 2020, the Government Accountability Office (GAO) sustained some elements of the protests filed by Connected Global Solutions, LLC (CGSL), of Jacksonville, Florida, and HomeSafe Alliance, LLC, of Houston, Texas, challenging the award of the Global Household Goods Contract (GHC) to American Roll-on Roll-off Carrier Group, Inc. (ARC), of Parsippany, New Jersey.

 

  1. Public Statement

In accordance with the Government Accountability Office's (GAO's) recommendations, U.S. Transportation Command (USTRANSCOM) will address the concerns raised in the protests to the Global Household Goods Contract (GHC) award by redoing the parts of the acquisition process GAO determined to need improvement, and remains committed to reforming the household goods movement experience while adhering to all Federal laws and regulations. The GAO's recommendations focused on better documenting the technical aspects of the proposal analysis process. None of GAO's recommendations challenged the foundational underpinnings of our entire household goods improvement effort. Ultimately, the GHC construct will result in significant advances in the household goods movement experience directly benefitting our "North Star" of this effort - Department of Defense (DOD) service members, civilians, and their families. Of significance, the GAO did not recommend a full restart of the entire acquisition process. Therefore, USTRANSCOM will not recommence the GHC acquisition from the beginning. Instead, USTRANSCOM will follow the GAO's recommendation to re-perform the analysis process from the point the Contracting Officer determined the four most highly rated proposals.

 

This means USTRANSCOM will thoroughly, fairly, and completely re-evaluate the four most competitive offers and select the one that presents the best overall benefit and the highest quality of service for our service members, DOD civilians, and their families. Each of the four finalists will be given the opportunity to submit a new written proposal and conduct an oral presentation and demonstration to the Source Selection Team in the course of this determination. The Source Selection Team will assess each facet of the four proposals, as well as have other DOD agencies perform independent reviews of our documentation and procedures at critical junctures along the acquisition process to ensure accuracy. In the end, USTRANSCOM is confident that this undertaking will identify the offer or most capable of reforming the personal property program through the GHC initiative, directly improving the moving experience for millions of DOD members and their families over the life of the contract.

 

  1. Questions & Answers:

 

Does this end the current contract with ARC?

The contract awarded on April 30, 2020, to ARC has been rescinded, but this doesn't mean we are starting the acquisition process over. USTRANSCOM will follow the GAO's recommendation to re-perform that part of the acquisition process GAO determined to need improvement. This means USTRANSCOM will thoroughly, fairly, and completely re-evaluate the most competitive proposals in selecting the proposal determined to present the best overall benefit and the highest quality of service for our service members, DOD civilians, and their families.

 

What is the new timeline?

The four offerors originally determined to be the most highly rated proposals will have until Dec. 2, 2020, to submit new proposals, with new oral presentations planned for January 2021.Thereafter, USTRANSCOM will review the new proposals and oral presentations, and plans to award the contract in early June 2021 to the proposal representing the best overall benefit and the highest quality of service for our service members, DOD civilians, and their families. Upon granting the award, a nine-month transition period will begin with the awardee, and the first personal property shipments under the GHC will occur during the 2022 peak moving season.

 

Why are you only going back to these four offerors? Shouldn't you go back to the beginning?

The GAO did not recommend a full restart of the entire acquisition process. USTRANSCOM will follow the GAO's recommendation to re-perform the analysis process from the point the Contracting Officer determined the four most highly rated proposals to address the concerns identified by GAO fully and adequately. USTC remains committed to reforming the household goods movement experience while adhering to all Federal laws and regulations. This means USTRANSCOM will thoroughly, fairly, and completely re-evaluate the four most competitive proposals and select the proposal that presents the best overall benefit and the highest quality of service for our service members, DOD civilians, and their families. Each of the four offerors will be given the opportunity to adjust and update its written proposal and give an oral presentation and demonstration to the Source Selection Team in the course of this acquisition.