eGov/Mil Newsletter: November 15, 2018
In this Issue:
- DOD & Government Personal Property News & Notes
- DP3 Non-Peak Season Telecon with Services and USTRANSCOM
- USTRANSCOM MyMove (MilMove) Update Telecon
- USTRANSCOM Updated CONUS and OCONUS Storage-In-Transit (SIT) Facilities
- USTRANSCOM Updated Approved and Revoked TSP
- USTRANSCOM Personal Property Forum Slides
- USTRANSCOM Schedules First DP3 Advisory Panel Meeting
- DOD Acquisition Office Saw Workforce Reduction, Job Changes Despite Assurances
- Global Transport Firms See Autonomous Trucks on the Road in 10 years
- Infographic: FMCSA Hours of Service Rule, Desired Changes
DP3 Non-Peak Season Telecon with Services and USTRANSCOM
USTRANSCOM held their monthly Non-Peak Season call. Many of the government attendees were required to participate in the Office of Secretary of Defense’s (OSD) Cross-functional Team (CFT) meeting 30 minutes after the start of the call, so the telecon went quickly. Of note, the OSD CFT is the effort being undertaken by DOD to get the senior DOD leaders in the logistics and personnel communities to meet regularly to address issues coming out of the last DOD peak season, and work to address them prior to the next peak season. Essentially, the DOD communities that issue PCS orders and determine when people move and the logistics community who moves them, are trying to create strategies to lessen the peak season surge impact. Remains to be seen whether they can have an impact, especially before next summer.
The only major issue still reflected as “yellow” amongst all the areas covered in the attached slides, is missed RDDs. The other areas reviewed are essentially tracking as “normal” or near their 3-year average for the program. You can see on slide #4, the historical average of peak season shipments is 151,561 and this past summer it was 149,834. Slightly lower, but generally consistent with previous years.
On slide #7, the short fuse data shows that we are tracking about 5% lower percentage of short fuse shipments than the 3-year average. The short fuse by SCAC chart represents that a number of TSPs are receiving short fuse awards, and therefore are not being dominated by only a few. It was noted that while the % of short fuse was lower for October than the previous year, and lower than September this year, it still reflects an actual increase in short fuse numbers compared the previous three months of 2018. JPPSO-NW representative mentioned they are hearing that orders are being cut, but for some reason there was a delay in getting them to the member. USTRANSCOM recommended the issue be brought up to the OSD CFT so the personnel staffs could look into possible issues since that group is focused on “orders integration” as they attempt to impact shipment timing in a positive way.
Slide #11 shows the suspension ratio as approximately doubling at this time compared to the 3-year average. It was noted by USTRANSCOM that this essentially represents a very small blip in terms of real numbers. They explained that a ratio of 0.15 represents that across all TSPs, across all channels, 0.15 TSPs were “skipped” (because they were suspended), for every shipment awarded.
Slide #13 represents Code 2 data. Code 2 utilization is up a couple of percentage points. It was noted that there is a “strategic pause” in implementing the Code 2 CONOPS that was originally floated by USTRANSCOM, but that doesn’t keep DOD from using Code 2 when it makes sense.
Slide #15 shows missed RDDs. All four quad charts show the current year trend as higher than the 3-year average. USTRANSCOM would obviously like to see that number come down.
USTRANSCOM discussed an additional slide on customer satisfaction surveys, but we did not have that slide included in the original slide deck. They said their most recent update shows the satisfactory or higher percentage as 90.94%, and therefore a 9.06% negative experience based on question #9.
USTRANSCOM was asked for the schedule for the upcoming rate filing period. They mentioned that as of today, it is still tentatively scheduled for the dates shown during the September PPF. Those dates are Round one: 13 Jan to 18 Jan, 1800 Central time. Round two: 10-15 Feb. Again, those dates are tentative, and the actual dates will be reported by the end of this month.
Sources: USTRANSCOM; IAM
USTRANSCOM MyMove (MilMove) Update Telecon
USTRANSCOM held a telecon on 8 November to provide an update on the new system. We’ve received input from USTC that the prototype system name is changing from MyMove to MilMove. No further details as to why or if it is official yet, but our latest calendar update on the next telecon with USTC does reflect this name change. On 29 October, USTC initially started with 10 Air Force moves as part of their test. Ultimately, one of the 10 did not move forward, so they processed 9 moves. They initiated the moves by “on-boarding” 9 Airmen. A few of the moves included dependents. They did a live video counseling session from the JPPSO to the Airmen. Once complete, they let the Airmen loose to begin the process in MilMove. Of the 9, none used the desktop computer that was available. Eight used their phones, and one used an iPad. All 9 finished their portion of the process in under 15 minutes. Their first step was creating an account. They did this via login.gov. Once there, they created an account; got a userid and password; entered their personal information (name, rank, service, dependents, etc). They then each took a picture of their orders from their mobile device and uploaded it in the system. Based on the report-no-later-than date they went to a calendar in the system to select requested pick-up and delivery dates. Based on estimated weights, the system provides the member the number of days for pack and pickup, and transit time.
They system auto assigned the 9 members to one of the three participating TSPs. One of the three received 7 of the 9 shipments, the other two received one each. They stopped the process for about 45 minutes to make sure the system distribution was correct based on the appropriate DP3 factors. Once they were comfortable it was correct, they continued on.
One TSP was assigned an intra-state shipment even though they were not approved for intra-state in that state. Therefore, that shipment was removed from the process, and DDS knows they need to explore how that happened.
The current system is a minimally viable product. Therefore, as anticipated, they identified some issues that require them to make fixes, or updates to better support the process. They were very pleased with the ease of the on-boarding process. The one area they discussed is that some Airmen weren’t certain when they were complete with their portion. DDS stated they observed some “work flow visibility” issues that they’ll have to clean up. Apparently, it wasn’t always clear where the shipment was in the process; whether there was a TSP action or PPSO action needed to move it to the next step. Between the two, one side didn’t always know when the other had finished their part. As DDS stated, it wasn’t a big deal as they worked through 9 shipments, but it would have to be fixed before it was scaled to 9,000 shipments.
One TSP identified an issue with not being able to print the GBL. They tracked the issue, and it turned out that Langley AFB reps were missing one piece of accounting information. Once they included that in the system, the GBL printed.
The first move is out of Langley AFB. It started packing o/a 8 November. It delivers middle of the next week. Second shipment doesn’t begin until after Thanksgiving. It turns out not all shipments are direct delivery. Some did require SIT. USTC decided they would manually manage those so the origin and destination processes could remain in MilMove.
DDS/USTC want to see a number of these original shipments make it all the way through the process before starting new shipments. My understanding is that claims and invoicing will be performed outside of MilMove for these first shipments.
It appears that the next round of shipments will include Air Force and likely Marine Corps members.
DDS was asked whether they were developing an “app” for the system. They said the members would be able to use their mobile devices to move their HHGs, but they were not in favor of an app since it triples the development need.
Overall, DDS graded themselves in each development area as follows: “A” for on-boarding; “B-“ for the PPSO side of the system; “B-“ for the TSP side of the system. They continue to develop, update, and upgrade almost daily.
Sources: USTRANSCOM; IAM
USTRANSCOM Updated CONUS and OCONUS Storage-In-Transit (SIT) Facilities
USTRANSCOM provided updated list of approved CONUS and OCONUS SIT facilities. You can find the lists on IAM’s website at the below links:
Sources: USTRANSCOM; IAM
USTRANSCOM Updated Approved and Revoked TSP
USTRANSCOM provided updated Domestic, International and Revoked TSP lists. You can find them on IAM’s website at the below links:
Sources: USTRANSCOM; IAM
USTRANSCOM Personal Property Forum Slides
USTRANSCOM provided slide content from the Fall ’18 Personal Property Forum (PPF). Those slides can be viewed at the IAM website at the below links:
- 2018 Fall Personal Property Forum Briefing Slides
- 2018 Fall Personal Property Forum Briefing Slides - DP3 Training Day
Source: USTRANSCOM ; IAM
USTRANSCOM Schedules First DP3 Advisory Panel Meeting
As part of DP3's Continuous Process Improvement (CPI), USTRANSCOM is establishing an Advisory Panel as an avenue to provide feedback/perspective from our service members and families. Panel participants include: Service Members, Military Dependents, Military Service Personal Property personnel, Industry Representatives, and TRANSCOM Personal Property Division personnel.
USTRANSCOM has invited IAM and AMSA to participate on behalf of industry. The intent is to keep this Panel limited to approximately 15-20 personnel and is by-invitation only. The Panel will meet monthly, via telecon. The first meeting is scheduled for the end of November.
Source: USTRANSCOM ; IAM
DOD Acquisition Office Saw Workforce Reduction, Job Changes Despite Assurances
The former Undersecretary of Defense for Acquisition, Technology and Logistics, is now re-organized into OSD’s Office of Acquisition and Sustainment. When the re-organization was announced last February, the Undersecretary said there were no plan for staff reduction; and the workforce would not see a change in title, series or grade. Turns out, what actually happened was much different.
Global Transport Firms See Autonomous Trucks on the Road in 10 years
A new report compiled by the World Road Transportation Organization or IRU finds that transport companies in Europe, Asia and the Middle East region are “extremely optimistic” about the deployment timeline for vehicle automation, with 76 percent of those polled by the IRU expecting autonomous trucks to become a “viable option” within the next decade.
Infographic: FMCSA Hours of Service Rule, Desired Changes
FMCSA recently took public comments regarding possible changes to the Hours of Service rules. FreightWaves polled subscribers to gauge public sentiment regarding possible changes.