eGov/Mil Newsletter: March 24, 2017

March 24, 2017

In this Issue:

  • DPS Continues to be Problematic
  • JPPSO Meetings
  • PCS Week offers info for a successful PCS move
  • Military demanding all defense contractors keep up pace on cybersecurity
  • DOD & Government Personal Property News & Notes
  • IAM Military News and Resources Page
  • FMCSA Withdraws Its Proposed Safety Fitness Determination Rule
  • All About the ELD Mandate

DPS Continues to be Problematic

Transportation Service Providers (TSP) have continued to experience significant issues with the Defense Personal Property System (DPS) almost every day for the last three weeks. The issues have covered the full range of possible problems. TSPs have experienced everything from full system outages to basic system instability.

The shipment management module has been the most common area of complaint once TSPs have even been able to access that module at all. Problems with accepting shipments, assigning agents to an accepted shipment, requesting accessorials, requesting storage, and processing claims are just some of the system requirements and functionality that have been difficult, at best, to achieve.

One of the largest concerns expressed by IAM members is the fact that the system instability has caused many shipments that would have been awarded through the normal best value distribution methodology to be delayed to the point that they have been forced into the short fuse distribution process. TSPs have lost potential shipment awards that they have worked very hard to position themselves to receive.

This recent DPS setback has not only affected the industry. Both the DOD personnel and the servicemembers interacting with DPS have also been affected by the DPS instability. Awarding shipments, approving accessorial requests, completion of claims and Customer Satisfaction Surveys (CSS) have all been spotty at best.

IAM has been working diligently to help the Surface Deployment and Distribution Command (SDDC), the DPS Program Management Office (PMO) and the Military Services to understand the critical nature of these recent problems. The Peak Season looms right around the corner and the Government is already distributing awards for the summer cycle. Everyone recognizes the problems with DPS cannot go on much longer without some serious long-term negative effects for the 2017 DOD peak moving season.

As a result, the DPS PMO has brought in a “Tiger Team” made up of personnel from a number of groups to assist them with trouble shooting and problem solving for these current issues. The Team consists of individuals from “inside” the current DOD DPS development team – SDDC, the DPS PMO, US Transportation Command and the current DPS contractor, CACI. They have also brought in personnel from the “outside” – the Defense Information Systems Agency (DISA) and a group called the Defense Digital Service. The Defense Digital Service organization seems to be a group that can be brought in to assist any government entity to overcome problems they encounter in the development of the systems they use. Their website indicates, “Our mission is to drive a giant leap forward in the way DoD builds and deploys technology and digital services. We work alongside our public servants and service members, empowering them to incorporate private sector best practices and talent to build a better future now.

This Tiger Team has been working on solving these recent DPS problems since about March 21. Since the group joined the analysis process DPS has experienced a number of planned outages to implement multiple software fixes. The fixes have resulted in moderate success in helping to remedy some of the DPS reliability and access issues, however, many problems remain unresolved.

IAM has learned that these DPS issues are receiving a great deal of notice and oversight by senior leaders in all areas of DOD. They realize the critical nature of these problems and the negative effects they can and will have on the Readiness of the DOD forces if these problems are allowed to continue.

IAM continues to monitor and interact with all of the key personnel involved in the process and will continue to update the membership as the problem-solving moves forward.

Sources:  IAM, DPS PMO, SDDC

JPPSO Meetings

The two Army Joint Personal Property Shipping Offices (JPPSO) will hold meetings open to the industry in the first week of April.

JPPSO-Mid-Atlantic (BGAC - Fort Belvoir, VA)

Date: April 4, 2017 from 0900-1400. The plan for any formal reservation process is still pending.

Location :

Fort Belvoir Community Center

1030 Taylor Rd, Bldg 1200

Fort Belvoir, VA 22060

POC: Frank Thomas

Installation access does not require escort or military specific credentialing. Driver's licenses or identification cards from REAL ID compliant states are able to access the installation.


JPPSO-Northwest (JEAT – Joint Base Lewis-McChord, WA)

Date: 6 April 11AM until – Registration Form


Best Western Liberty Inn Banquet Room

1400 Wilmington Drive

DuPont, WA 98327



PCS Week offers info for a successful PCS move

Making a permanent change of station (PCS) move can be a stressful experience, especially during peak season. However, armed with the right information, every PCS move has the potential to be a success.

Read More

Military demanding all defense contractors keep up pace on cybersecurity

Starting Jan. 1, all military contractors must assure the government that they’ve taken steps to protect sensitive information from cyber attackers. If it turns out they didn’t, the contractors can wave goodbye to lucrative contracts in the future.

Read More

DOD & Government Personal Property News & Notes

U.S. Bank Syncada Fee Increase

Daycos is notifying our customers that, in light of the interest rate increase announced by the Federal Reserve, the Syncada processing fee will increase to 1.38% as of Monday, April 3, 2017. The new fee will be applied to pay dates on or after April 3, 2017, regardless of shipment date or approval date.

GSA Relocation Forum Meeting

Dear Relocation Suppliers,

GSA’s Employee Relocation Resource Center is happy to announce that registration for the 2017 Government Employee Relocation Forum is now open. This year’s Forum will take place on Wednesday, April 5th at GSA’s Central Office at 1800 F Street NW, Washington, DC. Morning sessions are open only to agency representatives. Afternoon sessions will be open to agencies as well as approved CHAMP and Schedule 48 suppliers. Please see the agenda attached that describe the available sessions. Please follow this link to register. 

Space is limited, so please limit your registration to one person per company. Due to space limitations, there will not be exhibits this year.

Please contact with any questions. We hope to see you on April 5th!

Reid Salvette

Program Analyst

GSA Relocation services Branch (QMCCB)

Employee Relocation Resource Center (ERRC)

SDDC Provides Change of Ownership Worksheet

SDDC recently provided IAM a copy of the Change of Ownership Worksheet that they provide to prospective buyers and sellers of DOD approved Transportation Service Providers which are going through the Novation process.

Any parties interested in either buying or selling a DOD TSP should carefully review the worksheet as it provides a checklist for all the paperwork that may be requested by SDDC during the Novation process.

Sources:  IAM, & SDDC

IAM Military News and Resources Page

The IAM Military News and Resources page provides military-based information in an easy-to-navigate tabbed format. In addition, IAM is linking to SDDC Personal Property updates and categorizing them by topic. Currently, on the SDDC website, these updates are hard to find and are organized chronologically – not a very user-friendly way to display information. This new system on the IAM site should make it easy for IAM members to easily find the important information they need. Contact Carl Weaver with questions.

FMCSA Withdraws Its Proposed Safety Fitness Determination Rule

The Federal Motor Carrier Safety Administration has withdrawn its proposed motor carrier safety fitness determination rule as it awaits a major study of the agency’s Compliance, Safety, Accountability program by the National Academies of Science, according to the agency's March 22 announcement.

Read More

All About the ELD Mandate

The Electronic Logging Device (ELD) mandate by the Federal Motor Carrier Safety Administration (FMCSA) has created an abundance of confusion within the vocational truck fleet industry. Not sure if your fleet needs to comply with the upcoming ELD mandate? Have questions regarding compliance requirements, grandfathered devices, costs, and potential benefits?

Read More