eGov/Mil Newsletter: November 6, 2014

November 06, 2014

In this Issue:

  • DPS Still Experiencing a Hangover
  • 2014 Fall Personal Property Forum
  • Odierno: No Plans for Further Troop Cuts in Europe
  • GSA Convenes Meeting on the Distribution of Personally Identifiable Information (PII) by CBP
  • Military Installation Access Survey
  • DOD & Government Personal Property News & Notes

DPS Still Experiencing a Hangover

Editor’s Note: This following item was posted in the IAM Social Café on Nov. 3. As of the release of this current edition of the eGov newsletter nothing much has changed. Problems continue with the DPS Claims Module, especially for TSPs and third-party claims services, which work directly in DPS and not through a DPS interface. At this point it is not clear why.

The Surface Deployment and Distribution Command (SDDC) and the DPS Program Management Office (PMO) continues to investigate the problems and hopes to have a solution soon.

SDDC issued a message on Oct. 14 indicating that DPS would be taken down for an extended period of time on the afternoon of Oct. 16  through the late evening Oct. 19, to push Release 1.6.14 into the system. The release included a number of Software Problem Report (SPR) fixes, none of which were perceived to have much direct effect on TSP processes.

The major issue with the message, when released, was the lack of timely notice (less than two days before the outage) and the length of the outage. But, in the back of many people's minds was the fear that other problems would pop up as a result of the new release.

Those fears were justified. When people came into work on Oct. 20, problems started to surface. Problems with DPS Analytics, Shipment Management and the Claims Module were identified. The system's performance also suffered. Helpdesk tickets abounded.

Since Oct. 20, some of the problems have been solved but a number of the critical issues still remain. In particular, DPS Analytics and the Claims Module continue to be problematic. Analytics seems to be spotty at best and this has caused major issues for some TSPs. Many were trying to analyze CSS data and the outage and resulting problems occurred right on top of the end of the CSS collection cycle for the Jan. 1 Performance Period.

The Claims Module problems have brought the processing of claims to a standstill. TSPs and third party claims service providers have been unable to make offers or settle claims in DPS for almost three weeks.

IAM has been working feverishly with SDDC and the DPS Program Management Office (PMO) to find solutions to these problems but as of today (Nov. 5), the problems continue to plague the industry.

IAM will continue to push for solutions and will keep the membership updated as more information becomes available.

Source: IAM

2014 Fall Personal Property Forum

On Oct. 24, SDDC posted the following official announcement to their website and on Oct. 30, pushed the announcement out to the industry regarding the upcoming Personal Property Forum.

Defense Personal Property Program (DP3) Personal Property Forum (PPF)

Please mark your calendars! The DP3 fall PPF is scheduled for 18 November 2014. This meeting will be held at the Sheraton Four Points Hotel, 319 Fountains Pkwy, Fairview Heights, IL 62208. This meeting is scheduled from 0800-1600 central daylight time, and doors will open at 0730. We are in the process of finalizing the agenda, but briefing topics include: DP3 Update, Defense Personal Property System (DPS) Update, and Military Claims Office current topics.

In order to attend the event, meeting registration is required. Attendees planning to be present should send an email confirming their attendance to, specifying their company name and title.

While the PPF is free to attend, there is a $10.00 voluntary registration fee, which will be utilized to pay for meeting refreshments (coffee, tea, pastries, soda, and cookies). While this fee is optional, all attendees who plan to partake in the refreshments are asked to please remit this fee.

The optional refreshment fee shall be made in the form of a check, made payable to the Personal Property Private Organization. To ensure we order the appropriate refreshment quantities, checks must be mailed to Military Surface Deployment and Distribution Command, ATTN: Personal Property Private Organization, 1 Soldier Way, Scott AFB, IL 62225-5006 and must be received by 03 November 2014. Documentation indicating registrant’s names should accompany the registration check(s). Attendees who have sent a check in the mail, but are uncertain of arrival by 03 November, may also send an email to indicating intent to pay the voluntary registration fee. By exception, we will also accept cash payments at the door on 18 November 2014. All official receipts will be provided upon entry to the PPF.

IAM and AMSA will hold an Industry-only meeting the day before (Nov. 17) the PPF from 4:00 to 6:00 p.m. at the Four Point Sheraton.

IAM established a room block at the Four Points Sheraton but that room block is completely sold out. Rooms outside of the room block may still be available at the Four Points Sheraton for a slightly higher rate.

Source: IAM, SDDC & Four Points Sheraton

Odierno: No Plans for Further Troop Cuts in Europe

For the time being, the Army has no plans to withdraw any more troops from Germany, Army Chief of Staff Gen. Ray Odierno told German media on Tuesday.

In fact, the number of soldiers in the country could grow as the Army plans more rotational deployments, he said.

Read the Full Story

GSA Convenes Meeting on the Distribution of Personally Identifiable Information (PII) by CBP

Editor’s Note: The following item was posted in the IAM Social Café on Nov. 4 by IAM Director of Programs Brian Limperopulos.

There has been a lot of action concerning this issue since the IAM Annual Meeting. U.S. Customs and Border Protection (CBP) first reported that they were no longer able to process confidentiality requests on Oct. 15 and then restored the ability to request confidentiality one week later.

​For more information on this issue, consult the IAM information sheet.

Predictably, the news that your customers could no longer protect their private data touched off a lot of frustration and irritation with CBP from both IAM Members and U.S. governmental agencies. U.S. General Services Administration (GSA) responded by calling a meeting this past Thursday, Oct. 30, to bring together the traffic managers for all the different federal agencies, U.S. Transportation Command (TRANSCOM), and industry who were represented by IAM and ERC. 

Following the meeting, it was agreed that the status quo is unacceptable and GSA will organize a working group who will lobby internally to support the IAM position. The IAM position is to change the law that permits this distribution in the first place and we are lobbying to do this through IAM's Government Relations team at Pace LLP. Furthermore, we are requesting that CBP prioritize a technical fix in CBP's Automated Commercial Environment (ACE) so they can sort out HHG shipments before circulation to the internet publishing community. 

IAM will continue to monitor this issue and notify you of any new developments.

Source: IAM & CBP

Military Installation Access Survey

Editor’s Note: Access to military installations continues to be an issue for all organizations doing work on military bases. IAM is supporting the National Defense Transportation Association’s (NDTA) effort to gather information/data on the scope of the problem in order to provide DOD with feedback supporting our efforts to standardize and streamline the process of getting commercial personnel onto military bases. If you are an organization that must access military installations we encourage you to take a few minutes to complete the survey described below.

As military carriers are all aware, motor carriers frequently experience a wide range of challenges accessing military installations, including inconsistent standards, various forms of ID required, various types of background checks performed, background checks returning false information, and more. The NDTA Surface Committee and Munitions Sub-Committee have been working closely with USTRANSCOM and the Office of the Secretary of Defense (OSD) in an effort to standardize and/or improve the process.

In order to quantify the magnitude of this issue, OSD and USTRANSCOM have requested that motor carriers provide "hard historical data," by directing drivers to complete a short survey each time they pick up or deliver a DOD load (i.e. attempt to access a base or installation). The proposed duration of the survey is between 1 October and 31 December of 2014.

The Driver Survey on DOD Installation Access is available electronically and is accessible on mobile devices, or may be completed by hand using this form. Carriers are asked to instruct drivers to begin collecting data immediately, each time they enter a military installation/facility, and to continue doing so through the end of the year. Paper surveys may be consolidated and mailed or emailed to the following: National Defense Transportation Association (NDTA), ATTN: Mr James Veditz, 50 South Pickett Street, Suite 220, Alexandria, VA 22304. Forms may also be emailed to

Source: NDTA, AMSA & IAM

DOD & Government Personal Property News & Notes

Regionalization Schedule





1.  HQ SDDC is advising all parties that the following locations are scheduled to Regionalize on January 1, 2015.



2.  For questions please contact the HQ SDDC Business Process and System Integration at ARMY.SDDC.PPCIG@MAIL.MIL

3.  This message is approved for release by Ms. Jill Smith, Chief, Business Processes and Systems Integration Division, HQ SDDC.

NTS Tracker for Old Invoices

The following are links to SDDC updates on the initiative to pay old outstanding Non-Temporary Storage Invoices:

New Foreign Flag Waiver Request Contact Information

As of 20 October 2014, the following changes apply to the FFW process.  TSPs must submit all FFW requests via email to HQ SDDC G-3 located at Scott AFB, IL.

     1) FFW request email:

     2) FFW request telephone #:

            a) Primary:     618-220-6646

            b) Alternate:    618-220-5870

DTR Updates

A number of updates were made to sections of the Defense Transportation Regulations (DTR) Part IV in September. Updates were made to:

  • Chapter 401 - General
  • Chapter 402 – Shipment Management
  • Chapter 403 – Best value
  • Appendix B – Tender of Service
  • Appendix G, Attachment G4 – DPM PWS

A detailed list of changes can be found in the Change Request section.

SDDC What’s New

SDDC Issues Guidance on Handling DPS Shipments During Outages

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Sources:  IAM & SDDC