Can IT help the shipping industry deep-six the container "no-show" problem?

April 04, 2018

About one-quarter of all ship bookings never materialize because users find cheaper rates elsewhere, according to the New York Shipping Exchange (NYSHEX), which has created a digital capacity-allocation platform supported by real-time market data and binding contracts with incentives for shippers to ship on the contracted vessel and carriers to make the contracted capacity available. No-shows cost carriers about $23 billion a year, NYSHEX has estimated.

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