Freightos survey says forwarders are running out of time to modernize

March 30, 2018

Freight forwarders have come a long way toward adopting digital processes over the last three years in anticipation of the e-commerce revolution, but time is rapidly running out for the laggards that have not yet embraced digitalization. A recent study conducted by Forrester Research for online logistics firm Freightos said some forwarders may be out of business with in the next decade if they do not focus on immediate customer needs.

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